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- My Cloud Home app Store it all in one place. Access and share it from anywhere. The My Cloud Home app keeps you connected to all the photos, videos and files centralized on your My Cloud Home device from wherever you are. Automatically back up all the photos and videos from your phone so that yo.
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- Yes you can back up to a single bay My Cloud from both Windows and Mac computers. It is dependent on the backup program to have the capability to backup to an NAS regardless of manufacture. Most backup programs DO have the capability to backup to an NAS drive like the My Cloud.
Accessing the Dashboard of a WD My Cloud Network Attached Storage (EX2100, EX4100, DL2100, or DL4100 series): Turn on a PC or Mac connected to the same network as the WD My Cloud device and open a web browser such as Internet Explorer, Chrome, Safari, or Firefox. On the web browser, enter the following address into the URL field of a web. Keep your favorite folders from your PC and Mac computers in continuous sync with the My Cloud Home device. Smooth video playback anywhere Stream your personal videos anywhere, on any device, using the My Cloud Home mobile and desktop app or MyCloud.com.
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Frequently Asked Questions
Answer ID 11854 | Last Updated 05/18/2018
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Print<---->Accessing the http://IP-Address-or-Device-Name/ in the URL box. You can also access it by using the WD Link software.')' ;=' onmouseout='hideddrivetip()'> Dashboard on a My Cloud EX2100, My Cloud EX4100, My Cloud DL2100, or My Cloud DL4100 Network Attached Storage device allows access to the drive's internal settings, options, and features. Please follow the instructions below for assistance accessing the Dashboard:
Accessing the Dashboard of a WD My Cloud Network Attached Storage (EX2100, EX4100, DL2100, or DL4100 series):
- Turn on a PC or Mac connected to the same network as the WD My Cloud device and open a web browser such as Internet Explorer, Chrome, Safari, or Firefox.
- On the web browser, enter the following address into the URL field of a web browser:
- On Windows: http://wdmycloudex2100/
- On Mac: http://wdmycloudex2100.local/
Note:For this particular example we use a WD My Cloud EX2100. For other drives, the address varies based on their model: http://wdmycloudex4100, http://wdmyclouddl2100, or http://wdmyclouddl4100 respectively. Alternatively, type the IP Address of the WD My Cloud drive into the URL field.Note:If the network drive's name has been changed, please attempt to use the drive's name instead of wdmycloudex2100. For example, use http://drivename/ on a PC, or http://drivename.local/ on a Mac. - Under normal conditions the login area of the Dashboard will be displayed. Enter the available credentials to log in. If this is the first time logging into the drive's Dashboard, no password is needed because one hasn't been set up as of yet. If Users have already been created, they can use the assigned credentials to log into the Dashboard.
- Once logged in, the Dashboard will be displayed and the drive can be configured as necessary.
Important:If after performing those steps it is still not possible to access the Dashboard, there are a few things that can be attempted: - Verify that the network drive's front LED is solid blue.
- Use the setup software, if it has not been attempted already. The software can be found in the Online Learning Center.
- Power Cycle the WD My Cloud Network Attached Storage device.
- Unplug the router's power and wait 30 seconds. Reconnect power to the router and wait for it to reboot. Once this is complete, attempt to access the Dashboard again.
- If still unable to access the device, please Contact Us for additional troubleshooting.
Note:Only the Admin user has complete access to the main Dashboard. Normal users will be taken to a limited Dashboard where information about the unit can be seen, but no modifications can be made.
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